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To sell your pre-loved 10DAYS items, just visit our Trade-In portal, register the items you want to sell and we will send a free shipping label to your email inbox.

Once we have received your item, we will inspect it, recondition it, take pictures and list them for sale on the 10DAYS Pre-Loved website.

As soon as we processed and approved your item, you will receive a credit voucher for the Official 10DAYS Online Store https://www.10dayslifestyle.com/. This credit voucher is valid for 6 months.

You can find the trade-in portal here.

In order for you to register your 10DAYS Pre-Loved item(s), you will need to add the 11 digit article number and confirm the condition of your item(s). The color displayed in the portal may vary from your item(s). You will receive our price proposal directly within the portal. After registering your item(s) successfully, you will receive a pre-paid shipping label via email. Pack your item(s) and ship them our partner reverse.supply with the provided label.

Please don't send in items, that were not registered. If our team finds that the item(s) you sent in do not meet our trade-in requirements and are not suitable for resale and therefore are declined, you will not receive a voucher. 

All items you wish to sell through our Pre-Loved website must still be in at least good condition and wearable. All care labels, logo and size label still need to be attached to the product and products should not have been altered in any way.

We don't accept items that have any damage, are dirty or smelly, are not functional anymore nor items that are incomplete. Please see the Terms & Condition.

Due to hygenic reasons we also exclude certain product groups from our pre-loved programme such as underwear or socks.

Currently, trade-in is only available in The Netherlands, Germany and Austria. We are working towards extending this offer continuously.

Every item arriving in our warehouse will be checked by hand. Based on the condition of your item, we categorize it from "As new" to "Good":

As new= These items are like new without any wear or visible defects.

Very good= These items only show minor traces of wear visible from up-close.

Good= These items show moderate signs of normal wear e.g. small repairs or little scratches.

During the registration process within the portal, you will receive a buy back value proposal per item. This price is based on the original price, the age of the product and of course its condition. This proposed value is validated or adjusted if necessary by our reconditioning team once we receive your item(s).

If our team finds that the item(s) you sent in do not meet our trade-in requirements and are not suitable for resale and therefore are declined, you will not receive a voucher. 

If you initiated your trade-in before 10 September 2025, you do not have to wait until your item(s) have been sold to receive your credit voucher.

If you initiated your trade-in on or after September 10, 2025, you will receive an email with the results detailing what is and is not eligible. Your voucher for all eligible items will be sent to you in a separate email within approximately 7 working days after your items have been successfully checked.

As soon as we processed and approved your item(s), you will receive an e-mail with the credit voucher for the Official 10DAYS Online Store https://www.10dayslifestyle.com/. This credit voucher is valid for 6 months.

If you initiated your trade-in before 10 September 2025, you do not have to wait until your item(s) have been sold to receive your credit voucher.

If you initiated your trade-in on or after September 10, 2025, you will receive an email with the results detailing what is and is not eligible. Your voucher for all eligible items will be sent to you in a separate email within approximately 7 working days after your items have been successfully checked.

As soon as we processed and approved your item(s), you will receive an e-mail with the credit voucher for the Official 10DAYS Online Store https://www.10dayslifestyle.com/. This credit voucher is valid for 6 months.

Unfortunately, it is not possible to redeem vouchers or coupons in the 10DAYS Pre-Loved shop.

If our team finds that the item(s) you sent in do not meet our trade-in requirements and are not suitable for resale and therefore are declined, you will not receive a voucher.

If you initiated your trade-in before 10 September 2025, you will be contacted via e-mail to get the option to ship the item back to you on your expense. If we do not hear back within 30 days the item(s), we will pass on your item(s) to one of our recycling partners.

If you initiated your trade-in on or after September 10, 2025, you were given the option to have ineligible item(s) sent back to you free of charge or have them recycled on your behalf.  If you elected to have the items sent back, you will receive an email indicating your item is on its way back to you.

After registering your items via our trade-in portal, you will receive a free shipping label via e-mail. Make sure to package your item(s) carefully and well protected, then print the label and stick it to the parcel. Drop your parcel at a DHL service point - find the nearest point here https://www.dhlecommerce.nl/en/consumer/dhl-servicepoints

You will receive your credit voucher via e-mail. You can use it for shopping on the Official 10DAYS Online Store https://www.10dayslifestyle.com/ by adding the code during checkout.

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We also have a similar programme in our concept stores in Amsterdam and the Mall of the Netherlands but this is not connected to our pre-loved website. You will not have to register your item(s) in our portal if you decide to bring them to one of our concept stores.