Privacy policy

Privacy Policy

We operate the [10DAYS Pre-Loved](https://www.preloved10dayslifestyle.com) shop and collect certain data from our visitors where necessary. In the following privacy policy, you will learn what we do with your data, so-called personal data, and why we do this. We also tell you how we protect your data, when the data is deleted, and what rights you have thanks to data protection. 

First of all: we comply with data protection laws and protect your privacy as best we can. However, we want to be completely open: The Internet thrives on data exchange and still has many security gaps. Even if your data is encrypted when you visit our website, there is always a residual risk when exchanging data with external websites. If you visit other websites - for example, via a link on our website - please note that this privacy policy does not apply to these external websites.

Contact Information

Responsible for this shop is:
RS Recommerce Technologies GmbH  
Richardstraße 85/86  
12043 Berlin

If you have specific questions about your data, its deletion, or your rights, you can contact us directly about data protection via email at hello@reverse.supply. If you wish to make a written inquiry, simply add the words "Data Protection".

Your Rights

You can contact us at any time if you have questions about your data protection rights or wish to assert one of the following rights:
- **Right of cancellation** in accordance with Art. 7 para. 3 GDPR (e.g. you can contact us if you wish to revoke previously given consent to a newsletter)
- **Right to information** in accordance with Art. 15 GDPR (e.g. you can contact us if you would like to know what data we have stored about you)
- **Rectification** in accordance with Art. 16 GDPR (e.g. you can contact us if your email address has changed and you want us to replace the old email address)
- **Erasure** in accordance with Art. 17 GDPR (e.g. you can contact us if you want us to erase certain data that we have stored about you)
- **Restriction of processing** in accordance with Art. 18 GDPR (e.g. you can contact us if you do not want us to delete your email address but only want us to use it to send essential emails)
- **Data portability** in accordance with Art. 20 GDPR (e.g. you can contact us to receive your data stored by us in a compressed format, e.g. because you want to make the data available to another website)
- **Objection** pursuant to Art. 21 GDPR (e.g. you can contact us if you do not agree with one of the advertising or analysis procedures specified here)
- **Right to lodge a complaint** with the competent supervisory authority pursuant to Art. 57 para. 1 f GDPR (e.g. you can also contact the data protection supervisory authority directly in the event of complaints)

**Competent supervisory authority:**
The data protection supervisory authority responsible for us is:
Berlin Commissioner for Data Protection and Freedom of Information  
Friedrichstraße 219  
10969 Berlin

Deletion of Data and Storage Period

Unless otherwise stated, we will delete your data as soon as it is no longer required, e.g. your email address after you unsubscribe from our newsletter. Your data will also be blocked or deleted if a storage period prescribed by law expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract. Certain data may have to be stored for longer for legal reasons. You can of course request information about the stored data at any time.

Visiting the Website

If you merely wish to browse our website, we do not collect any personal data, with the exception of the data that your browser transmits to enable you to visit the website, in particular:
- IP address (e.g. 95.91.215.example or 2a02:8109:9440:1198:bdb1:551f:example)
- Approximate location based on IP range
- Date and time (e.g. 11:45 on 25/05/2018)
- Last visited website
- Browser used
- Operating system

The most interesting data for you as a visitor to our website is the IP address, as this is data that can theoretically be traced back to you as a person. As a protective measure in favour of your privacy, we therefore delete or anonymize the IP address after your visit to our website. This means that the other technical data can no longer be traced back to you and is only used for anonymous, statistical purposes to optimize our website. The purpose of temporarily storing the data at the beginning is to ensure the connection, accessibility, and correct display of our website. The IP address and the aforementioned technical data are required to display the website, prevent display problems for visitors, and resolve error messages. The legal basis is the so-called legitimate interest, which has been examined in the context of the aforementioned protective measures and in accordance with the European data protection requirements of Art. 6 para. 1 lit. f GDPR.

## Contact Form

You have the option of getting in touch with us via our contact form. You can provide us with the following data:
- First name/surname
- Telephone number
- Email address
- Company name

As a protective measure, contact is made via an encrypted connection, just like the rest of the website. We also apply the principle of data minimization and only collect the data actually required in the contact form. Your data will be deleted after you have successfully contacted us and submitted an offer. The sole purpose of the requested data is to contact you and prepare a quotation, which is why the data is only used for this purpose. The legal basis is the so-called legitimate interest, which has been examined for the pursuit of the purpose and in the context of the aforementioned protective measures and in accordance with the European data protection requirements of Art. 6 para. 1 lit. f GDPR.

Data Protection for Children

Our service is not intended for persons under the age of 18 ("children"). We do not knowingly collect personal data from persons under the age of 18. If you are a parent or legal guardian and you are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses the advertising and analysis cookies described above to analyze your usage behavior on our website. The information generated by cookies about the use of this website is transmitted to a Google server in the USA and stored there. However, your IP address is truncated before the usage statistics are analyzed so that no conclusions can be drawn about your person. For this purpose, Google Analytics has been extended on our website by the code "anonymizeIp" to ensure anonymized collection of IP addresses.

Google will use the anonymized information obtained from the cookies to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You can also configure your browser to reject cookies, or you can prevent Google from collecting and analyzing data by downloading and installing a browser plug-in (https://tools.google.com/dlpage/gaoptout?hl=de) from Google. As an alternative to the browser add-on or within browsers on mobile devices, you can set an opt-out cookie to prevent Google Analytics from collecting data within this website in the future (the opt-out only works in the browser and only for this domain). If you delete your cookies in this browser, you must click this link again.

As a protective measure, we use the anonymization procedure offered by Google, which means that subsequent evaluation of the data is not based on your person, but only on a statistical basis. In addition, the high security standards of the Google platform and the associated Google privacy policy apply (http://www.google.com/intl/de-DE/privacy). We have also concluded a special data protection agreement with Google, which stipulates the protection of your data through technical and organizational protective measures. As Google is based in the USA and is therefore a so-called third country, further guarantees are required to ensure an adequate level of data protection in Europe. Google has been certified under the so-called EU-US Privacy Shield and has thus demonstrated an appropriate level of data protection (https://www.google.de/policies/privacy/frameworks/). The purpose of using Google Analytics is the anonymized analysis of your usage behavior on our websites. The insights gained from this help us to improve our offering. The legal basis is the so-called legitimate interest, which has been examined for the pursuit of the purpose and in the context of the aforementioned protective measures and in accordance with the European data protection requirements of Art. 6 para. 1 lit. f GDPR. In addition, an order processing contract was concluded in accordance with the requirements of Art. 28 GDPR.

Changes to This Privacy Policy

We reserve the right to update our privacy policy from time to time. We will inform you of any changes by publishing the new privacy policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the effective date in this Privacy Policy. You are advised to check this Privacy Policy periodically for changes. Changes to this Privacy Policy will become effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us 

Status of the privacy policy: July 2024